Membership

Mulungu Aboriginal Corporation Primary Health Care Service

MEMBERSHIP

Mulungu Aboriginal Corporation Primary Health Services is a community-controlled organisation that delivers primary health and wellbeing services to the communities of Mareeba and its surrounding districts, including Atherton.

As a community-controlled organisation, Mulungu Aboriginal Corporation is accountable to its members for the delivery of services.

As a member you can have a say in who is elected to the Board of Directors and their accountability in the delivery of services to improve the health and wellbeing of the local community.

Any person who is at least 18 years of age. An Aboriginal or Torres Strait Island person who lives in the Mareeba Town and district, including Dimbulah, Biboohra, Mount Molloy and Chillagoe and has lived there for 6 months or more.

If you fit the criteria all you need to do is complete a membership form and abide by our Constitution.

At the next meeting of the board, your application will be consider and you will be advised in writing of your acceptance.

If you’re interested in becoming a member you can call on 4086 9268 and ask to speak to the corporate services Team or email ceo@mulungu.com.au.

Membership Application Form

As a member, you can:

  • Attend, speak & vote at annual & special general meetings.
  • Be elected to the board of directors.
  • Put forward & vote on resolutions.
  • Ask the board to call a general meeting.
  • A member resigns in writing.
  • A member dies.
  • A member moves away from Mareeba town and district—including Dimbulah, Biboohra, Mount Molly and Chillagoe—for more than 6 months .
  • If a member can’t be contacted for 2 years or they misbehave, the member can be revoked by special resolution at a general meeting.

Complaints

All staff  at Mulungu Aboriginal Corporation Primary Health Care Service are committed to providing a high standard of patient care at all times but we know misunderstandings can occur or a complaint may arise.

Talking with us will quickly and easily resolve most problems.

It also will help us to identify ways we can improve.

If you have a complaint please ask to speak to me. Practice Manager

Your complaint will be taken seriously and if we are unable to resolve the problem immediately, it will be investigated and you will be given regular updates and notified of the outcome.


Your Rights


We would always prefer complaints and issues to be brought to our attention first so we have the opportunity to address or rectify them immediately. However, you may choose to contact Queensland Health Services complaints agency, The Office of The Health Ombudsman, by calling them on 133 646, emailing them at complaints@oho.qld.gov.au or sending information to PO Box 13281, George Street, Brisbane QLD 4003.